Terms of service

Terms of Service

Effective Date: 01/06/2026

Website: https://www.google.com/search?q=Loorika.com

Business Name: Loorika

Registered Entity: ASHARUDEEN K (Udyam Reg: UDYAM-KL-09-0108397)

Contact: care@loorika.com | +91 8848460715

Welcome to Loorika. This website and its services are intended exclusively for users residing within the Republic of India. By accessing our website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms of Service and our related policies, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policy published on our website from time to time.

If you do not agree to these Terms, please do not use our website or place an order.

1. Acceptance of Terms

These Terms apply to all users of our website. Your use of the website confirms your acceptance of these Terms. If we use a checkbox, account creation, or checkout confirmation such as "I agree to the Terms and Conditions," that action will count as your agreement to these Terms. We may update these Terms at any time by posting the revised version on this page with a new effective date. Continued use of the website after changes are posted means you accept the updated Terms.

2. Eligibility and Account Responsibility

You must be of legal age in your jurisdiction, or have permission from a parent or guardian, to use this website and place an order. When you create an account, you agree to provide accurate, current, and complete information. You are responsible for keeping your login details secure and for all activity that happens under your account. We reserve the right to suspend, restrict, or terminate access to the website or any account if we believe these Terms have been violated, if fraudulent activity is suspected, or if continued access may harm our business, customers, or platform.

3. Products, Pricing, and Availability

We try to display product details, images, descriptions, colors, and pricing as accurately as possible. However, we do not guarantee that every product description, image, or price will always be completely error-free. Prices may change without prior notice. Product availability may also change at any time. We reserve the right to correct any errors, inaccuracies, or omissions, including after an order has been placed. Some products may be available only in limited quantities or for selected locations.

4. Orders and Payment

When you place an order, you are making an offer to purchase the selected items subject to these Terms and our policies. An order is considered confirmed only after successful payment confirmation and acceptance by us. We reserve the right to refuse or cancel any order for reasons including suspected fraud, payment issues, stock unavailability, delivery limitations, or policy violations. Accepted payment methods will be shown at checkout. Transaction currency will be shown before payment is completed. In some cases, Cash on Delivery may be available for selected products or locations. Availability, if offered, will be shown at checkout.

5. Shipping and Delivery

Shipping and delivery information is explained in our Shipping Policy. Delivery timelines may vary depending on the product, customer location, courier availability, seasonal demand, and other operational factors. Estimated delivery information, when available, will be shown during checkout or order confirmation. Once an order is dispatched, tracking information may be shared by email, SMS, WhatsApp, or through your account dashboard. We are not responsible for delays caused by courier partners, weather, public holidays, strikes, operational disruptions, incomplete addresses, or events beyond our control.

6. Returns, Refunds, and Replacements

Returns, refunds, exchanges, and replacements are governed by our Return & Refund Policy. Eligibility may vary by product category, order condition, and reason for request. Some products may not be returnable unless they arrive damaged, defective, or incorrect, where applicable under our policy. If a product arrives damaged or incorrect, contact us within the stated time in our Return & Refund Policy with the required order details and a supporting unboxing video or clear images. Refunds, replacements, or other resolutions will be processed according to our policy and after review of the request.

7. Intellectual Property

All content on this website, including text, images, product photography, videos, graphics, logos, designs, layout, code, and brand assets, belongs to Loorika or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, sell, redistribute, modify, republish, or use any part of our website content for commercial purposes without our written permission. You are granted a limited, revocable, non-exclusive license to access and use the website for personal shopping and informational purposes only.

8. User Reviews, Messages, and Submitted Content

If you submit reviews, comments, images, feedback, or messages to us, you grant us the right to use, display, reproduce, and store that content for business, support, and marketing purposes, unless restricted by law. You agree that any content you submit will not be false, illegal, abusive, defamatory, misleading, obscene, infringing, or harmful in any way. We may remove or refuse to publish user-generated content at our discretion.

9. Prohibited Uses

You agree not to misuse the website or engage in any activity that may harm the website, our customers, or our business. Prohibited actions include:

  • using the website for fraud or unlawful activity

  • attempting to gain unauthorized access to any account, system, or data

  • placing fake, abusive, or malicious orders

  • uploading viruses, malware, or harmful code

  • scraping, copying, or harvesting website data without permission

  • harassing, abusing, threatening, or defaming others

  • interfering with website security or functionality

  • violating intellectual property rights

  • using the website in any way that violates these Terms or applicable law

10. Third-Party Links and Services

Our website may contain links to third-party websites, courier partners, payment gateways, or other external services. We are not responsible for the content, policies, actions, or availability of third-party websites or services. Your use of those services is subject to their own terms and privacy policies.

11. Disclaimer of Warranties

The website and all products and services are provided on an "as is" and "as available" basis. We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from delays, defects, or technical issues. To the fullest extent permitted by law, we disclaim all warranties not expressly stated in these Terms.

12. Limitation of Liability

To the fullest extent permitted by law, Loorika will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, products, delays in delivery, courier issues, or inability to access the website. Our total liability for any claim relating to an order, product, or service will not exceed the amount paid by you for the specific product or order giving rise to the claim, unless otherwise required by law.

13. Privacy and Data Use

Your use of the website is also governed by our Privacy Policy. We collect and use personal information only for legitimate business purposes such as order processing, delivery, customer support, account management, fraud prevention, and communication. Where required, we will seek consent for specific processing activities and provide appropriate notice regarding the personal data we collect and how we use it.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws of India. Any dispute arising from these Terms, the website, or any order shall be subject to the exclusive jurisdiction of the courts of Malappuram, Kerala, India, unless a different dispute process is required by law.

15. Force Majeure

We are not responsible for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, fire, flood, war, strike, courier disruption, government action, internet failure, or other similar events.

16. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policy posted on the website, form the entire agreement between you and us regarding your use of the website and purchases made through it.

17. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to remain in full force and effect.

18. Assignment

We may transfer or assign our rights and obligations under these Terms in connection with a business transfer, merger, restructuring, or sale. You may not transfer your rights or obligations under these Terms without our written consent.

19. Changes to These Terms

We may revise these Terms at any time. The latest version will always be posted on this page with the updated effective date. It is your responsibility to review these Terms periodically.

20. Contact Us & Grievance Officer

In compliance with the Information Technology Act, 2000, if you have any questions, grievances, or concerns regarding these Terms, please contact our Grievance Officer:

  • Grievance Officer / Legal Entity: ASHARUDEEN K (Udyam Reg: UDYAM-KL-09-0108397)

  • Email: care@loorika.com

  • WhatsApp: +91 8848460715

  • Registered Address: Vellarathodi, Airport Road, Pulikkal, Malappuram, Kerala - 673637